Exchange Policy
Exchange details for saleable items require Return Authorization
Contact me with any questions BEFORE you purchase: Contact Me. Saleable items may be shipped back at your expense with delivery confirmation with Return Authorization Contact Me for authorization. Exchanges must be within 21 days of receipt by customer per USPS delivery confirmation.When you receive your Return Authorization, you may return saleable, original condition items to:
Pat on the Back
PO Box 19292
Fountain Hills, AZ 85269-9292
An example of a saleable exchange: A bottle tote that is not quite the right size. In the event of an exchange of saleable items, you'll pay for shipping both ways, which means shipping to you, and shipping back to me with delivery confirmation.
Exclusions: Saleable items exclude exchanges on CUT FABRIC, patterns/books, and just a few other items which constitute a final sale. These are not considered "new," or could be copied, so cannot be considered saleable. Please Contact Me if you have questions if this is unclear.