Minimum purchase: 1/2 yard Fabric is sold by the yard in quarter-yard increments (e.g.: 1, 1.25, 1.5, 1.75, etc. - not 1.3, 1.667, etc.). If you enter quantities other than quarter yard increments your quantity will be rounded UP to the next quarter yard. If you've bought the last piece of a fabric, or a quilt kit, you'll be charged for what is shipped. For example, if there’s only .333 yard available, you’ll be charged for .333 yard - not .5 yard.

Speed of shipment: Orders are charged to your credit card when shipped - usually within one business day of order receipt. Confirmation emails are automatically sent by the shopping cart when you submit your order.  Custom orders, such as insulated water bottle totes, can take up to one month to ship during gift seasons, Sept. - Dec., about a week other times of the year

Credit card charges: Pat enters each transaction manually.  Your card is charged when it is shipped, not when you receive the automatic order confirmation email from the shopping cart.  Fabrics are usually shipped within one business day of order receipt - often sooner.

Shipping notification: Expect your Pat on the Back shipping notification from USPS.COM, UPS.COM OR FEDEX.COM with their name in the subject and from fields.

Express Deadline: Orders received by noon, MST are shipped within one business day of receipt and processing.

Refunds: You may exchange SALEABLE merchandise in person - see the schedule page for Pat's next location. Email us with your concerns before ordering, please. No refunds on custom orders, nor on cut fabrics. Consider purchasing half yards if you're not sure of the fabric

Samples: Please order half yards of fabric if you would like a sample of a fabric.

Sales Tax: Sales tax is collected when orders are delivered within Arizona, and also when orders are taken in person, and remitted to local tax districts.  When Pat is outside AZ, she collects & remits taxes to the tax authority where she is temporarily located. Sales tax is not collected when products are shipped from Arizona to another state. Sales tax is not charged on shipping/handling charges.

Custom bolt orders: Contact Pat for availability, and custom shipping charges. Shipping charges may differ from what is shown in the shopping cart.

Ways to order from Pat on the Back:

1. Secure on-line ordering: See our privacy page for security.  Click fabrics or products buttons above to shop at Pat on the Back
2. Products/fabrics in person: All retail locations allow you to use cash, check, money order, debit/credit MC/Visa/Amex/Discover.  Click Schedule button above to see where Pat will be next.
3. Products/fabrics by mail:  Shop by clicking the "Add to your shopping cart" button.  When you are ready to check out, select option "Order by Check/Money Order through Postal Mail."  If you are sending a check, allow at least one week for check to clear before Pat ships your order.  For speedier delivery, please use a credit card.  Your order will be shipped within 24 hours (unless Pat is at a fair - see schedule).   If you are ordering a custom-made product, your order will be shipped within a month - sooner if it is in stock.
4. Fax your order to Pat:  Shop by clicking the "Add to your shopping cart" button.  When you are ready to check out, select option "Order by Credit Card using FAX." Pat’s number will appear.
5. Call your order in to Pat: Click the Contact Pat button above, and send an email with your phone number and best time to reach you.  You may also add any item to your basket and her phone number will appear.  Don't forget to put a subject in the subject line of your email. Emails without subjects are assumed to be SPAM and automatically deleted.  Pat's phone is listed under her last name in directories, not under her company name. 

phone:  see #5 above
fax:  see #4 above